Terms & Conditions
Welcome to TheRoastedAlternative.com, the roasted snacks shopping and community portal from Chingari Ventures LLP with its operations located at Carlen, 1st Floor, St Mary’s Colony, Miramar, Panjim, Goa 403001. We hope you will enjoy your time spent on the website as much as we enjoy building it for you. Please also read our Privacy Policy to know more about our practices regarding your personal information.
Your participation on TheRoastedAlternative.com be it as a registered user of the Services (“Member”) or a non-registered user just browsing (collectively “Users”), is subject to the terms of use detailed below. By visiting TheRoastedAlternative.com, you accept these terms of use. We recommend you take a few minutes to read through these terms of service as they govern your access to, and use of the Services (which term includes any content, information, contests, products etc. you may find or interact with on TheRoastedAlternative.com).
Use of TheRoastedAlternative.com is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use TheRoastedAlternative.com. If you are a minor i.e. under the age of 18 years, you shall not register as a member of TheRoastedAlternative.com and shall not transact or use the TheRoastedAlternative.com website/ app. As a minor if you would like to use or transact on TheRoastedAlternative.com, such use or transaction may be made by your legal guardian or parents who have registered as users of TheRoastedAlternative.com. We reserve the right to terminate your membership and refuse to provide you with access to TheRoastedAlternative.com if it is brought to our notice or if it is discovered that you are under the age of 18 years.
General – This website/ app TheRoastedAlternative.com is owned and operated by Chingari Ventures LLP. By accessing or using our site, you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Returns & Cancellation Policy.
Products – We offer a carefully curated range of roasted Indian snacks. All product descriptions, images, and pricing are provided to the best of our knowledge. However, we reserve the right to update or modify product details, availability, and pricing at any time without prior notice.
Orders – Orders can be placed through our website and will be confirmed via email.
We reserve the right to cancel or refuse any order at our discretion (for example, due to stock unavailability, payment issues, or invalid delivery information).
Orders can be cancelled only before they are shipped. Once shipped, no cancellations are possible.
Returns & Replacements – Returns or replacements are offered only in the case of incorrect or damaged products. Please notify us within 48 hours of receiving your order, along with supporting photos and your order number. For more details, please see our Returns & Cancellation Policy.
Payments – We offer secure payment options through trusted third-party payment gateways. We do not store your card or banking details.
Shipping – We ship across India. Shipping costs are clearly mentioned during checkout. Please refer to our Shipping Policy for full details.
Use of Website – You agree not to use the website for any unlawful purpose or to cause harm or disruption. All content on this website – including images, text, and logos – is the property of The Roasted Alternative (Chingari Ventures LLP) and may not be used without permission.
Limitation of Liability – While we do our best to ensure everything runs smoothly, The Roasted Alternative (Chingari Ventures LLP) shall not be held liable for any indirect or incidental damages arising from the use of our website or products.
Changes to Terms – We may update these Terms & Conditions at any time. Any changes will be posted on this page, and continued use of the site means you agree to the updated terms.
Contact Us – Questions? We’re happy to help. Email us at hello@theroastedalternative.com or use our contact form.