Shipping Policy

At The Roasted Alternative, we do our best to get your favourite snacks to you as quickly and safely as possible!

Shipping Locations: We currently ship across India. We normally prefer courier, but where our courier partners do not have service, we ship it through India Post.

Dispatch Time: Orders are typically processed and dispatched within a maximum of 2 business days (not counting Sundays and other oublic holidays) after you place them. You’ll receive a confirmation email with tracking details once your order is on its way.

Delivery Time: Once dispatached, delivery usually takes 3–7 business days, depending on your location. Remote or non-metro areas may take a little longer.

Shipping Charges: Shipping charges, would be mentioned before you make the payment. We may have promotional offers from time to time where we waive off the shipping charges.

Tracking Your Order: As soon as your order is shipped, you’ll receive an email with a tracking link. You can use this to keep an eye on your snacks as they make their way to you.

Delays: While we do our best to ensure timely deliveries, there may be occasional delays due to weather, courier partner issues, or public holidays. If your order is delayed beyond the expected time, please feel free to reach out to us.

Delivery Issues: If your order arrives damaged or if you receive the wrong product, please contact us within 48 hours of delivery with your order number and photos of the package, so we can make it right.

Need help? Email us at hello@theroastedalternative.com or use our contact form, and we’ll be happy to assist you!